Frequently Asked Questions

You do not need a referral from a doctor to avail our services. We occasionally may need to liaise with your doctor/GP for any check ups or any further referral that may be necessary for you. Of course, we will only engage with those professional with your consent.

Before your initial assessment, it would be beneficial to consider your medical history, current issues and progress so far, social impacts, your condition, and your objectives for the sessions. The assessment itself will be mainly a fact-finding session. We will discuss a variety of topics with you to understand your situation better and then agree on goals and develop a plan to help you achieve them. 

During follow-up appointments, we will include various exercises to improve your strength, balance and mobility based on your identified issues. Treatment is focussed on the goals we have set. We will also discuss any necessary referrals and address any other difficulties you might be experiencing. Each individual is unique, and we are dedicated to providing support by tailoring your sessions to meet your specific needs.

Any discharge summaries, medical or therapy summaries, appointment letters, test results and anything else you have available that is related your condition would be helpful.

Each of the appointments including the initial assessment last between 50-60 minutes.

At the end of our initial assessment session, based on your condition and goals, we will recommend what frequency of treatment sessions would be most beneficial for you. Usually this is one or twice a week. We are flexible in our approach and will work around your lifestyle, family, and other commitments.

Anything that is comfortable for you to move your body in. Loose-fitting clothes such as gym shorts, yoga pants, or sweatpants are good choices. Avoid tight-fitting clothing that may restrict the movement.  If we are working on your walking, please ensure you wear footwear with a good grip. 

Our charges are dependent on several factors such as complexity of the rehab, duration of the session and intensity of the therapy required. Please contact us to discuss this.

We require 24 hours’ notice if you would like to cancel your appointment. Otherwise, your session would be charged as normal. Please cancel your appointment by calling the contact number given on our website, or cancel directly with your therapist.

We currently accept cash payments, bank transfers or cheques. In the near future, we will be able to accept online and phone payments. For Bank transfers, please use the below details.

Name: Ramakrishna Gundapudi
Account number: 37443158
Sort code: 608371 

Ref: your initial and surname