Book Your Free 15-Minute Phone Consultation
What can we discuss during the call?
Your current situation
- Tell us about your condition, recent changes, mobility concerns, recovery stage, or support needs.
Home-Based Therapy Options
- We'll explain how home-based rehabilitation and physiotherapy can support your recovery, improve movement, and help you regain strength, balance, and independence.
Your Next Steps
- We'll advise whether a rehabilitation assessment, personalised therapy, or further consultation is the right next step.
Questions from family or case managers
- Family members, carers, and case managers are welcome to ask questions about rehabilitation, home-based therapy, and ongoing support.
Terms & Conditions for the Free 15-Minute Phone Consultation
- The free consultation is an introductory phone call only.
- The call is limited to approximately 15 minutes.
- No diagnosis, treatment plan, or clinical assessment will be provided during this call.
- Advice given is general guidance and should not replace medical advice from your GP, consultant, or emergency services.
- This call is not suitable for urgent medical concerns or emergencies.
- Availability depends on therapist schedule and service coverage.
- One free consultation is available per client/family unless otherwise agreed.
- If you cannot attend, please cancel or reschedule in advance.
- Any personal information shared will be handled confidentially.
- Booking a free call does not guarantee ongoing therapy availability.
Frequently Asked Question
You can also give us a call if you have any questions
What will we talk about during the call?
We’ll discuss your current concerns, mobility difficulties, condition, recovery goals, and whether home-based physiotherapy may be suitable.
How should I prepare for the call?
You can keep a short note of your main concerns, diagnosis if known, recent hospital stays, mobility level, and what you would like help with.
Can a family member or carer book the call?
Yes. Family members, carers, and case managers can book the call on behalf of someone who may need rehabilitation support.
Will I receive treatment during the call?
No. The free phone consultation is only an initial conversation. A full assessment is needed before therapy recommendations or treatment can begin.
Is the call really free?
Yes. The 15-minute phone consultation is free and there is no obligation to continue after the call.
What happens after the call?
If home-based physiotherapy seems suitable, we can explain the next step, such as arranging an assessment or discussing therapy options.
Can I ask about neurological conditions?
Yes. You can ask about support for conditions such as stroke, Parkinson’s, MS, brain injury, spinal cord injury, balance problems, falls, or mobility decline.
Is this call suitable for urgent problems?
No. For urgent medical concerns, sudden weakness, chest pain, breathing difficulty, or a medical emergency, please contact emergency services or your GP.
